Privacy Policy

Effective Date: April 25, 2025

At MAS RCM (“Company,” “we,” “our,” or “us”), your privacy is our priority. Protecting the personal information you share with us is our responsibility. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website MASRCM and utilize our healthcare practice management, medical billing, credentialing, and revenue cycle management (RCM) services.

By accessing or using our website, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our website or services. We encourage you to review this Policy periodically, as we may update it to reflect changes in our practices or legal requirements.

1. Information We Collect

Personal Information: Name, email address, phone number, physical address, and payment details (when required).
Sensitive Data: Health information, medical history, and financial data—handled under HIPAA regulations.
Cookies and Tracking Technologies: We use cookies to enhance user experience and track website performance. You can manage cookies via your browser settings.
Automated Data Collection: Tools like Google Analytics help us analyze website traffic and user interaction.
Website Forms: Information submitted through contact or service request forms is used to process your requests.

2. How We Use Your Information

Improve service quality and optimize our RCM solutions.
Analyze website performance and user interaction.
Communicate with you regarding services, inquiries, and updates.
Comply with legal obligations (e.g., HIPAA compliance).
Send marketing communications (with your consent).
Prevent fraud and ensure service integrity.

3. How We Share Information

Legal Compliance: Disclosures required by law, court order, or regulation.
Business Transfers: Information may transfer during mergers or acquisitions.
Research & Development: We may share anonymized data for service improvement.
Service Providers: Third parties under confidentiality agreements help us deliver services.

4. Data Security

Encryption: Sensitive data is encrypted in transit (SSL/TLS) and at rest.
Access Controls: Limited access to authorized personnel only.
Security Audits: Regular audits ensure system integrity.
PCI DSS Compliance: Payment data meets industry security standards.

5. Data Retention

We retain personal information as long as necessary to provide services and comply with legal obligations. Healthcare-related data is retained in accordance with HIPAA for a minimum of six years. After this period, data is securely disposed of.

6. Your Rights & Choices

Access & Correction: Request to view or update your personal data.
Deletion: Request deletion of your personal data (subject to legal obligations).
Opt-Out of Marketing: Unsubscribe via email link, text STOP to SMS, or contact us directly.
Data Portability: Request a copy of your data in a portable format.

7. Cookies & Tracking

Manage cookies through your browser or opt out of Google Analytics using their browser add-on. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before interacting with them.

9. Copyright Protection & Reporting

If you believe any content infringes your copyright, contact us with:

Description of copyrighted work
URL of infringing material
Your contact information
Statement of good faith belief and authority to act

10. HIPAA Compliance

We comply with HIPAA through administrative, physical, and technical safeguards to protect your Protected Health Information (PHI), including employee training, secure facilities, encryption, and audits.

11. Non-Discrimination

MAS RCM adheres to CCPA, GDPR, and applicable laws ensuring non-discrimination in data handling. We do not alter services based on your privacy choices.

12. No Sale of Personal Information

We do not sell your personal data to any third parties.

13. Minors

Our services are not intended for individuals under 16. If we learn that we have collected information from a minor, we will delete it in compliance with COPPA.

14. Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated via email. Please review this policy regularly. Last updated: April 25, 2025.

15. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Address: [Your Address Here]
Phone: [Your Phone Here]
Email: [Your Email Here]